Client engagements
THE PAPER
TRAIL.
Every paid engagement starts with a written scope, clear money terms, and one accountable point of contact.
Before work starts
We confirm the business objective, deliverables, assumptions, fee, schedule, client responsibilities, and decision-maker. Work begins after the scope of work and service agreement are signed and the agreed initial payment is received.
While work is underway
New requests are welcome. If they change the agreed scope, timing, or cost, we document the change before proceeding. That keeps the job clear for everyone.
At launch and after
We define what is included at launch, what the client receives, and what support looks like afterward. Ongoing work is covered by a separate maintenance or support arrangement when needed.
Supplying photos, video, aerial footage, or other material? Read the client-supplied media requirements before it is scheduled for publication.
The actual agreement controls the engagement. This page is a process overview, not a substitute for a signed contract.
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